Fraudsters increasingly target people paying utility bills and recharges. Knowing the common tricks is the best defence.
Common scams
- "Your electricity will be disconnected tonight" SMS asking you to call a number or click a link. Genuine boards don't threaten disconnection this way.
- Fake cashback offers that ask you to "scan a QR code to receive money". You never need to scan a QR or enter your UPI PIN to receive money.
- Callers pretending to be support staff asking for OTPs, card details or remote access apps.
Golden rules
- Never share your OTP, UPI PIN, CVV or password — not even with someone claiming to be from TRETTON EPICE.
- Always pay through the official website, and check the address bar before entering anything.
- Don't install screen-sharing apps at a caller's request.
- Verify bill details — TRETTON EPICE shows the customer name registered with the biller before you pay.
TRETTON EPICE will never call you to ask for your password, OTP or PIN.
Think you've been targeted?
Raise a ticket from Help & Support right away, and report cyber fraud to the national helpline 1930 or at cybercrime.gov.in.